Union Spa NYC

Privacy Policy

Introduction

 

UNION SPA NYC (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit our website or interact with our services in New York City. By using this website, you consent to the collection and use of information as described in this policy. If you do not agree, please discontinue use of the website.

This policy covers information collected through:

  • Through our website

  • Through online bookings, gift cards, and service inquiries

  • Through email or electronic communications with us

This policy does not apply to information collected offline or on third-party websites not operated by us.

children under the age of 13.

Our website and services are not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13. If such information is identified, it will be promptly deleted. If you believe a child has provided personal information, please contact us through our Contact Us page.

Personal Information

We may collect personal information you voluntarily provide, including:

    • Name
    • Email address
    • Phone number
    • Appointment or service details
    • Payment information (processed securely by third parties)

Non-Personal Information

We may collect non-identifying information such as:

    • IP address
    • Browser type and device information
    • Website usage and traffic data

We collect information:

    • Directly from you when you book services, contact us, or make a purchase
    • Automatically through cookies and similar technologies
    • From trusted third-party service providers used for booking or payments

Our website uses cookies to:

    • Improve functionality and performance
    • Remember user preferences
    • Understand website traffic and usage

You may disable cookies through your browser settings. Please note that some website features may not function properly if cookies are disabled.

We do not use cookies for excessive tracking or intrusive advertising.

We use your information to:

  • Provide and manage appointments and services
  • Process payments securely
  • Send booking confirmations, reminders, or service updates
  • Improve our website and guest experience
  • Comply with applicable New York laws and regulations

We do not send excessive or irrelevant emails. You may opt out of marketing communications at any time.

Payments & Third-Party Services

Payments are processed through secure third-party providers. We do not store full credit card numbers or sensitive payment data on our servers.

Third-party service providers are required to safeguard your information and use it only for authorized business purposes.

We may share personal information only when necessary:

  • With trusted service providers supporting our operations
  • To comply with legal obligations or lawful government requests
  • In connection with a business transfer or restructuring
  • With your explicit consent

We do not sell personal information.

New York Privacy Rights

New York residents have the right to request access to, correction of, or deletion of their personal information, subject to applicable laws and business requirements.

To exercise these rights or ask questions about how your information is handled, please contact us through our Contact Us page.

Data Security

We maintain reasonable administrative, technical, and physical safeguards to protect your personal information.

However, no online transmission or storage system is completely secure. By using our website, you acknowledge this risk.

If you create an account or receive login credentials, you are responsible for keeping them confidential.

Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised date. Continued use of the website indicates acceptance of the updated policy.

Contact Us

For questions, requests, or concerns regarding this Privacy Policy or your personal information, please contact us through our Contact Us page.

Thank you for visiting UNION SPA NYC.

To The Top!

Because love deserves a moment of peace

HAPPY Valentine's Day

Open Feb 12–14 | 9 AM–9 PM

Couples massages booked Feb 12–14 include complimentary drink and snacks

Spots are limited