To ensure the best experience for all our clients, we request a minimum of 48 hours’ notice for appointment cancellations. Late arrivals may result in reduced session time to accommodate our next guest. Cancellations made with less than 48 hours’ notice may incur a fee equivalent to 50% of the scheduled service. No-shows will be charged the full service amount.
Deposit Requirements: A deposit of 100% of the total service cost is required to secure your booking. This deposit is non-refundable if the appointment is canceled with less than 48 hours’ notice.
Refund Policies: Refunds for services are not provided; however, rescheduling is available with at least 48 hours’ notice. If you are dissatisfied with your service, please notify us within 48 hours so we can address your concerns.
For the safety and well-being of all our guests, certain health conditions may prevent us from performing specific treatments. If you have any of the following conditions, please inform us before your appointment:
If you’re unsure whether a treatment is suitable for you, please consult with our staff or your healthcare provider beforehand.
Guest Allergies: We take allergies and sensitivities very seriously. Please inform us of any allergies or skin sensitivities prior to your appointment. We will do our best to accommodate your needs, but some treatments or products may not be suitable for individuals with specific allergies.
Product Ingredients: If you have known sensitivities to certain ingredients, please review the product information with our staff. We can offer alternative options to ensure your comfort and safety.
Cleaning & Sanitization: Maintaining a clean and safe environment is our top priority. We adhere to strict hygiene protocols, including:
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